Frequently Asked Questions

Why should I use Job Majestic for hiring purposes? What sets it different from other job sites?

Our exclusive TRAIN benefits deliver instant Job relevance scoring, empowering talent to target areas of improvement, offering detailed analysis of relevancy elements, facilitating effective candidate shortlisting, and presenting curated resumes for enhanced interview efficiency.

Moreover, we extend your reach by cross-publishing on seven strategic platforms like Jora, Careerjet, Postjobfree, Jooble, Facebook, Google For Jobs, Telegram, and Talent.com.

Elevate your hiring experience with our dedicated recruitment team, ready to handle sourcing and recommend candidates perfectly aligned with your requirements.

How does the subscription work?

Upon unlocking a job with Unlock Applications Credit, you will earn Tier Credit. The more Unlock Applications Credits you use, the more Tier Credits you accumulate, allowing you to progress to the next tier for better pricing of each Unlock Applications Credit.

What is Unlock Applications Credit?

Each Unlock Application Credit enables you to access and process the applicants in a job posting. The more job postings you unlock (Unlock Applications Credit you use), the more Tier Credits you accumulate, allowing you to progress to the next tier for better pricing of each Unlock Applications Credit.

How can I see the applications?

To view applications, click the "Unlock Applications" button associated with your job posting. A payment will be required to unlock and access all the applicants' details.

What are the available payment methods?

I. Real-time payment
Real-time payment, also known as direct payment, refers to an immediate and instant transaction that allows you to pay for services. Accepted payment methods include credit/debit cards, FPX Payments, and popular E-Wallets like GrabPay, Touch 'n Go, and Boost.

II. Postpaid
Postpaid is a payment method where you are billed for services or credits after use. With Job Majestic's postpaid option, you can post jobs without making upfront payments, subject to management review and approval. Charges are billed on the 1st working day of the month based on your usage. Accepted payment methods include credit/debit cards, FPX Payments, and popular E-Wallets like GrabPay, Touch 'n Go, and Boost.

Why I can't see how many applicants there are before unlocking applications (unlock the job)?

The number of applicants is only revealed after unlocking the job posting through the "Unlock Applications" button. This ensures fair and unbiased consideration of all applications.

What if I receive zero or fewer applicants?

No worries; we commit to providing you with Relevant Applications. Our target is to deliver as follows:

  • A minimum of 5 applications from Top Relevancy Applicants, or
  • A minimum of 3 applications from Top Relevancy Applicants along with 12 applications from Mid to Low Relevancy Applicants.


If the target is not met, we will extend the job posting for free until the desired results are achieved, with an extension of up to 60 days.

If the desired outcome is not achieved even after the extension, we will provide you with a Complimentary Credit. You can use this credit to post the same position again. We don't give up easily; instead, we see it as a challenge to meet your hiring needs. This complimentary credit is valid for 90 days for posting a new job.

Guaranteed Applications are only applicable to those who have paid with Unlock Applications Credit.

Why do I need to undergo a company authentication check before unlocking my job?

For the security and protection of candidates, we require first-time clients to complete a company authentication check before unlocking applications. This measure helps prevent potential scams and ensures a safe and trustworthy environment for both employers and candidates.

When will Job Majestic increase the price?

Job Majestic is dedicated to price stability, committing to a freeze throughout 2024 and 2025 to ensure stability and predictability for our valued clients. This commitment underscores our dedication to supporting your business in recruitment endeavors. A price increase allows us to reinvest for better quality. If any pricing adjustments happen, you will receive a notice six months in advance. This advance notice allows for ample preparation on your end.

How can I request a refund?

We would like to kindly inform you that refunds are not available upon the use of “Unlock Applications Credit", irrespective of the hiring outcome. This policy becomes applicable once a candidate's resume has been viewed, and the service has been successfully utilized.


Get Started

I don’t have experience with hiring, how can I get help?

Kindly contact our customer service team here

Where will my job ads be published?

Once you post your job ads, they will be published on Job Majestic, Google Jobs, LinkedIn, Telegram Group, Facebook, Facebook Groups, and other job sites. Applicants from all sources will be centralized in your Employer Job Majestic account dashboard.


Posting A Job

How do I edit my job ad?

You are not allowed to edit the job ad after publishing. Editing after publishing may impact the accuracy of the TRAIN system and create confusion for candidates who have already applied for your job. Job Majestic aims to maintain a streamlined and fair process for both employers and applicants.

Why I can’t edit my job ad after posted the job?

Editing after publishing may impact the accuracy of the TRAIN system and create confusion for candidates who have already applied for your job. Job Majestic aims to maintain a streamlined and fair process for both employers and applicants.

How can I see the applications?

To view applications, click the "Unlock Applications" button associated with your job posting. A payment will be required to unlock and access all the applicants' details.


Employer Tier & Pricing

How does the tier pricing work?

Upon unlocking a job with Unlock Applications Credit, you will earn Tier Credit. The more Unlock Applications Credits you use, the more Tier Credits you accumulate, allowing you to progress to the next tier for better pricing of each Unlock Applications Credit.

What benefits can I get after becoming an employer in Job Majestic?

Upon becoming an employer in Job Majestic, you gain access to a variety of benefits based on your employer tier pricing. The distinct advantages include pricing discounts, response times, and additional features tailored to meet diverse employer needs.

What is Unlock Applications Credit?

Each Unlock Application Credit enables you to access and process the applicants in a job posting. The more job postings you unlock (Unlock Applications Credit you use), the more Tier Credits you accumulate, allowing you to progress to the next tier for better pricing of each Unlock Applications Credit.

How can I earn more Unlock Applications Credit?

To earn more Tier Credits, you need to unlock applications for additional job postings on Employer Job Majestic. Each unlocked application grants you 1 Tier Credit, and the more job postings you unlock, the more Tier Credits you accumulate.


Billing & Payments


What are the available payment methods?

I. Real-time payment
Real-time payment, also known as direct payment, refers to an immediate and instant transaction that allows you to pay for services. Accepted payment methods include credit/debit cards, FPX Payments, and popular E-Wallets like GrabPay, Touch'n Go, and Boost.

II. Postpaid
Postpaid is a payment method where you are billed for services or credits after use. With Job Majestic's postpaid option, you can post jobs without making upfront payments, subject to management review and approval. Charges are billed on the 1st working day of the month based on your usage. Accepted payment methods include credit/debit cards, FPX Payments, and popular E-Wallets like GrabPay, Touch 'n Go, and Boost.

How can I request a refund?

We would like to kindly inform you that refunds are not available upon the use of “Unlock Applications Credit," irrespective of the hiring outcome. This policy becomes applicable once a candidate's resume has been viewed, and the service has been successfully utilized.


Talent Relevancy AI eNgine (TRAIN)


What is TRAIN?

JobMajestic.com developed the Talent Relevancy AI eNgine (TRAIN), an innovative system that empowers job seekers to assess their talent relevancy score against a job application, helping them determine their chances of being called for an interview or to search for more suitable roles on the platform, while also providing employers with a reliable recommendation of the top applicants who scored high against the job advertisement, thanks to the system's advanced machine learning algorithms.

Could you kindly explain the level of accuracy that TRAIN strives for when responding to the job application?

As an AI language talent relevancy tool, TRAIN strives to be as accurate as possible in performing the matching algorithm. However, like any other technology, its accuracy is not perfect, and there may be instances where its scoring may not be entirely accurate or may require further clarification. The accuracy of TRAIN’s talent relevancy scoring depends on the quality and completeness of the job applicant’s resume it receives, as well as the complexity matching levels which are very challenging. Nevertheless, JobMajestic.com continues to learn and improve over time as it is exposed to more data and feedback.

Could you kindly suggest some measures that have been implemented to prevent intentional modifications of resumes to score higher in TRAIN? I’m curious to know what steps can be taken to ensure the integrity of the recruitment process.

At JobMajestic.com, we understand the prevalence of candidates falsifying their resumes, but we prioritize the integrity of the job application process. To ensure that our platform is a safe and reliable space for both employers and job seekers, we take several preventive measures.

Firstly, TRAIN is designed to scrutinize consistency and flag potential red flags that may lead to the suspension of candidate accounts.

Secondly, we maintain a zero-tolerance policy for resume fraud and utilize a sophisticated system that detects any potential misrepresentation or falsification. In the rare event that such activity is reported or detected, we issue a stern warning to the candidate, and they risk being blacklisted by employers, and their account may be suspended on the platform.

Finally, we work closely with employers to conduct thorough investigations before taking any necessary actions, including suspending candidate accounts, to ensure a trustworthy job application environment.

Thank you for considering JobMajestic.com as your go-to most practical talent matching platform.